Lead Key Account Manager, Kyiv 



An international fast-growing food-tech company.


Responsibilities:

  • be the owner of the partner operations metrics, seeking continuous improvement in methodologies to optimize the operations of partners (improve preparation times, reduce cancellations and decrease bad ratings);
  • cooperate with other departments (customer service and content) to design and implement processes and communications to foster partner engagement, satisfaction and long-term relationships;
  • define scalable processes, making sure all partners are self-sufficient in using corporate tools;
  • draw and execute plans to make the portfolio grow through promos, marketing activations and selling positioning assets in the long-tail partner base, as well as building action plans and follow up on churned and inactive partners;
  • identify new assets to sell to the long tail partners and implement the whole process;
  • work with global and regional teams to coordinate and execute projects in the country;
  • lead a team of agents with direct responsibility on their KPIs, results and quality of their performance;
  • bring important insights from the local operations and cooperate with relevant stakeholder to drive important changes which can make operations more efficient.


Required experience and skills:

  • at least 3 years of experience in high-performance account management/brand management/project management or Business Consultancy;
  • a data-driven mentality with strong analytical skills: taking decisions based on data and using good business judgment when necessary;
  • ability to provide scalable solutions to complex problems;
  • comfortable working in a high growth and high-performance start-up with a fast pace;
  • hands on attitude: no job is too big or too small;
  • excellent stakeholder management and engagement skills. Experience interacting effectively at multiple levels of the organization is highly valued;
  • experience managing, coordinating and motivating teams of 3+ people;
  • good knowledge of Google Docs and MS Office, Excel;
  • Salesforce and SQL experience is a plus;
  • strong commercial skills;
  • good communication and interpersonal skills;
  • amazing presentation skills;
  • project management skills, highly organized and detail-oriented;
  • problem solver, data-driven with an analytical approach.


The company offers:

  • the competitive level of salary – is discussed individually and depends on the competencies of the candidate;

  • top-notch private health insurance;

  • working hours from 9 till 18;

  • the ability to work in a hybrid format (50% office and 50% remote);

  • online therapy and well-being benefits;

  • an opportunity to influence the market through the top-rated food-tech product used by millions of people.

You can apply for a vacancy by clicking the "Submit Your Resume" button 

or send your resume to hr@uniskill.ua with the subject "Lead Key Account Manager, Kyiv"

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