E-Commerce Manager, Kyiv
International FMCG company.
Responsibilities:
- establish key partnerships with e-com players on the market;
- identify opportunities to partner, activate, share expertise, and drive mutual growth;
- execute short- and long-term business strategy to drive 360 Omni Channel growth;
- a test-and-learn approach, with the ability to utilise data to make decisions and pivot effectively;
- deliver volume monthly business plan across all e-com segments;
- develop and implement key promotional programs with new business accounts;
- deliver against E-commerce channel business plan targets;
- discuss and negotiate onsite display through key activation moments;
- communicate account promotional priorities to wider business in a timely and effective manner;
- provide recommendations to maximize sales effectiveness and ROI from customer activities;
- deliver profitable growth via effective and optimal use of available investments;
- keep within approved trade investment budgets for permanent discounts, temporary price reduction and joint advertising targets;
- work cross-functionally on further improving and implementing the company online merchandising standards;
- increase the conpany online market share through the delivery of a strong joint business plan and increased sales;
- negotiate trade plans to display Omni Channel mindset through key activations;
- understand and adhere to the company S&OP process and metrics, with mandatory participation and engagement in all meetings;
- provide timely and accurate promotional forecasts, both with the customer, and internally with the demand planning process;
- liaise with finance in providing timely and accurate permanent discounts, temporary price reduction and joint advertising accruals;
- be responsible for processing claims in the agreed timelines and all financial impacts in relation to responsible accounts;
- manage the monthly trade spend reconciliation process;
- work cross-functionally with Brand Marketing, KAM’s and Trade Marketing to execute the e-commerce strategy through key customer moments;
- aid the finance team monthly on accruals and reconciliation of actual to forecast spend;
- work with the accounts teams on the delivery of claims processing, payments, and discount;
- activate online displays, and improve visibility through responsible accounts for major company events;
- work with the brand team to develop key occasions across customer portfolio.
Required experience and skills:
- minimum 5 years industry experience;
- 2+ years key account management;
- e-commerce experience preferred but not essential;
- English – Upper Intermediate+;
- exceptional negotiation skills with experience in seeking “win-win” solutions;
- track record of developing and converting long-term new business opportunities;
- strong customer relationship management skills;
- strong communication and presentation skills;
- a strategic mindset with a hands-on approach to developing things from scratch and a passion to drive new initiatives;
- strong financial and analytical ability;
- Intermediate to advanced level PowerPoint and Excel skills.
The company offers:
- the competitive level of salary – is discussed individually and depends on the competencies of the candidate;
- health insurance, paid leaves and other benefits;
- working hours from 9 till 18, hybrid work format;
- an opportunity to develop and grow in a team of professionals.
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