Partner Operation Analyst
An international fast-growing technology company.
conduct in-depth data analysis to identify trends, opportunities, and pain points within partner operations, focusing on metrics like preparation time, acceptance time, waiting time, and customer ratings;
generate actionable insights from complex datasets to inform strategic decisions and operational improvements for our partners;
develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics related to partners operational performance;
identify and communicate important insights to relevant stakeholders, influencing changes that enhance partner efficiency and satisfaction;
utilize data to support the establishment of excellent relationships with company partners, demonstrating data-backed value and building engagement;
work alongside and communicate effectively with all other teams involved in partner success to ensure a data-driven approach.
Required experience and skills:
you're passionate about diving deep into data, identifying root causes, and extracting meaningful insights;
you're comfortable working with KPIs and OKRs, and you have a proven track record of using data to drive decisions;
expert-level skills in Google Spreadsheets/Excel are a must;
hands-on experience with SQL and the ability to apply it in practical scenarios;
experience with Looker or similar platforms (e.g., Tableau, Power BI) is highly desirable;
you can clearly articulate complex analytical findings to both technical and non-technical audiences;
you are independent and take initiative in identifying and pursuing analytical opportunities;
an empathetic, inclusive, and curious attitude that drives continuous learning and improvement;
professional English proficiency.
The company offers:
- the competitive level of salary – is discussed individually and depends on the competencies of the candidate;
- an enticing equity plan that lets the employee own a piece of the action;
- health insurance;
- discounted gym memberships;
- enhanced parental leave;
- online therapy and wellbeing benefits.
You can apply for a vacancy by clicking the "Submit Your Resume"
or send your resume to cv@uniskill.ua
with the subject "Partner Operation Analyst"
